Terms of service
TERMS OF SERVICE
This website is operated by Voraiya Oral. Throughout the site, the terms “we”, “us” and “our” refer to Voraiya Oral. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read these Terms carefully before accessing or using our website.
1. Eligibility
By using this site, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding contract.
2. Orders and Acceptance
All orders placed through the website are subject to acceptance. We reserve the right to refuse or cancel any order at our sole discretion.
Once your order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. A contract is formed only when the order is processed and dispatched.
3. Pricing and Payment
All prices are listed in USD and are subject to change without notice.
Prices do not include applicable taxes or shipping fees unless otherwise stated.
We accept major payment methods including credit cards and third-party payment providers. You agree that all payment information provided is accurate and authorized.
4. Shipping and Delivery
We will arrange shipment of products to you. Delivery times are estimates and not guaranteed.
Risk of loss transfers to you once the product is handed over to the shipping carrier.
We are not responsible for delays caused by carriers, customs, or external factors beyond our control.
5. Returns and Refunds
Returns are accepted within 30 days of delivery, subject to our Shipping & Returns Policy.
Items must be unused, in original condition, and in original packaging.
Due to hygiene reasons, used or opened products are not eligible for return.
Refunds will be processed after inspection and will exclude shipping costs.
6. Product Use and Disclaimer
Our products are intended for general dental care purposes only.
They are not intended to diagnose, treat, cure, or prevent any medical condition.
You are responsible for determining whether the product is suitable for your use. If you have any medical concerns, please consult a qualified healthcare professional.
7. Warranty
We provide a limited warranty covering manufacturing defects for a period of 12 months from delivery.
This warranty does not cover:
- Normal wear and tear
- Improper use or misuse
- Damage caused by incorrect handling or maintenance
- Cosmetic changes such as discoloration
We reserve the right to repair, replace, or refund products at our discretion.
8. Limitation of Liability
To the fullest extent permitted by law, Voraiya Oral shall not be liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by you for the product.
9. Intellectual Property
All content on this website, including text, images, branding, and design, is the property of Voraiya Oral and may not be used without permission.
10. Prohibited Use
You may not use this site for any unlawful or unauthorized purpose, including but not limited to:
- Violating laws or regulations
- Infringing intellectual property
- Distributing harmful or malicious content
11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.
Your continued use of the website constitutes acceptance of those changes.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States.
14. Contact Information
For any questions regarding these Terms, please contact us at:
Email: service@voraiya.com
